Salesforce Contact Center Speacialist

Company: New York Technology Partners
Location: Atlanta
Posted on: May 2, 2024

Job Description:

Job Title: Salesforce Contact Center Specialist Location: Atlanta, GA (Hybrid from day 1) Position Type: Contract Total Experience: 10+ YearsJob Description:Skills:Proficiency in Salesforce configuration and customization.Knowledge of Apex, Visualforce, and Lightning components.Experience with integration tools and technologies.Understanding of contact center best practices and industry trends.Strong project management skills.Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field.Salesforce certifications such as Salesforce Certified Administrator and Salesforce Certified Service Cloud Consultant.Proven experience in implementing and customizing Salesforce Cloud Contact Center solutions.Familiarity with contact center technologies such as CTI, IVR (Interactive Voice Response), and ACD (Automatic Call Distribution).Strong problem-solving and analytical skills.Excellent communication and interpersonal skills.If you believe you are qualified for this position and are currently in the job market or interested in making a change, please email me the resume along with contact details on palak@ or give me a call at 201-604-7751

Keywords: New York Technology Partners, Johns Creek , Salesforce Contact Center Speacialist, Other , Atlanta, Georgia