Change Strategist
Company: Comcast Corporation
Location: Alpharetta
Posted on: April 16, 2024
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Job Description:
Effectv helps businesses reach the right audience with the right
message at the right time. We harness the scale and quality of
Comcast data to target advertisers' audiences across linear TV,
streaming, and video on demand and enabling clients to evaluate
performance. A division of Comcast, we have a presence in 60+
markets and an estimated reach of 96 million U.S. adults that
include both Comcast and non-Comcast households.Job SummaryEffectv,
a Comcast Company, is seeking an agile-minded,
employee/people-centric Change Management Strategist. The
Organizational Change Management group is Effectv's "internal
marketer" for strategic initiatives. The Change Strategists' job is
to convert internal customers (employees) to adopt new initiatives.
This role is responsible for delivering and embedding
organizational change management (OCM) practices into Effectv's
operations to achieve desired business outcomes. The Change
Strategist runs organizational diagnostics on new initiatives and
develops tailored strategies to foster understanding, aid employees
to adjust along a change curve, overcome resistance, deliver
know-how and achieve buy-in. In this role, the Change Strategist
will drive alignment across many overlapping complementary change
initiatives by partnering with Learning, Communications, Knowledge
Management and other contributing org representatives. The ideal
candidate will enjoy building relationships and influential change
champion networks broadly across organizations and deep within
functions. This is an opportunity for a proactive, strategic,
creative, and resourceful change leader who can manage multiple
high-level projects simultaneously. The Change Strategist will act
as a coach for senior leaders and executives in helping them
fulfill the role of change sponsor. They may also provide direct
support and coaching to all levels of managers and supervisors as
they help their direct reports through transitions. The Change
Strategist will also support project teams in integrating change
management activities into their project plans.Job DescriptionWorks
as a trusted strategist to evaluate the types and level of change
for our most complex transformational initiatives. -
-Conductschange management assessments anddefinesimpacted end user
groups. -Develops change strategies to address, then developsand
executes tactical plans to deliver the relevant change factors for
business initiatives. - -Develops change collateral, evaluates and
ensures user readiness. - -Creates and manages measurement and
metrics to track utilization, adoption and proficiency of employee
changes and monitors progress. - -Integrates change management
activities into overall project plan, working closely with program
management to ensure alignment of milestones. - -Identify and
manage anticipated resistance to change and develops specific plans
to mitigate concerns. -Consult, train and coach project teams,
manages and supervisors on change methodologies. -Support
organizational design and definition of roles and responsibilities
when necessary. -? -Qualifications - -Education / Experience /
Background -Experience with large-scale organizational change
efforts such as system implementations, harmonization of processes
and/or organizational design. -Bachelor's degree. -??Professional
Experience and Qualifications - - -5 years of Change Management,
Communications or Training experience, ideally honed through prior
work experience at a top tier consulting firm or an advertising
media sales/adtech organization - - -Certified in Prosci or similar
Change Management methodology/training - -A solid understanding of
how people go through a change and the change process -Experience
and knowledge of change management principles, methodologies and
tools -Exceptional communication skills, both written and verbal
-Excellent active listening skills -Ability to clearly articulate
messages to a variety of audiences - -Ability to establish and
maintain strong relationships -Ability to influence others and move
toward a common vision or goal -Flexible and adaptable; able to
work in ambiguous situations -Resilient and tenacious with a
propensity to persevere - -Forward looking with a holistic approach
-Organized with a natural inclination for planning, strategy and
tactics -Problem solving and root cause identification skills -Able
to work effectively at all levels in an organization - -Must be a
team player and able to work collaboratively with and through
others -Acute business acumen and understanding of organizational
issues and challenges -Well knowledgeable of project management
approaches, tools and phases of the project life cycle -Employees
at all levels are expected to:Understand our Operating Principles;
make them the guidelines for how you do your job.Own the customer
experience - think and act in ways that put our customers first,
give them seamless digital options at every touchpoint, and make
them promoters of our products and services.Know your stuff - be
enthusiastic learners, users and advocates of our game-changing
technology, products and services, especially our digital tools and
experiences.Win as a team - make big things happen by working
together and being open to new ideas.Be an active part of the Net
Promoter System - a way of working that brings more employee and
customer feedback into the company - by joining huddles, making
call backs and helping us elevate opportunities to do better for
our customers.Drive results and growth.Respect and promote
inclusion & diversity.Do what's right for each other, our
customers, investors and our communities.Disclaimer:This
information has been designed to indicate the general nature and
level of work performed by employees in this role. It is not
designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities and qualifications.Comcast is proud
to be an equal opportunity workplace. We will consider all
qualified applicants for employment without regard to race, color,
religion, age, sex, sexual orientation, gender identity, national
origin, disability, veteran status, genetic information, or any
other basis protected by applicable law.EducationBachelor's
DegreeWhile possessing the stated degree is preferred, Comcast also
may consider applicants who hold some combination of coursework and
experience, or who have extensive related professional
experience.Relevant Work Experience7-10 Years
Keywords: Comcast Corporation, Johns Creek , Change Strategist, Other , Alpharetta, Georgia
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