Energy Control Systems Engineer (Level I - Senior)
Location: Tucker
Posted on: June 23, 2025
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Job Description:
This position is a member of the Energy Control Systems
Department. This position leverages expertise in system
administration, database administration, application support, and
application development to maintain systems and applications
critical to GSOC's system operations function. This position is
responsible for the application and system administration of the
Energy Control Systems (ECS), including Supervisory Control and
Data Acquisition (SCADA) and other associated applications. This
position ensures the security and operational readiness of
technology to support GSOC's real-time System Control Center,
Energy Control Center, and Operational Technology Control Center
Operators. This position is also responsible for application
administration and support for other GSOC operational applications.
Among others, these include applications used for Scheduling Member
support, load forecasting, interchange scheduling, and generation
dispatch. This position responds to any and all problems that
affect or may affect the ECS regardless of the time-of-day or the
day-of-the-week. This position is responsible for supporting all
matters related to the performance, backup, and maintainability of
the ECS, the Scheduling Member System, and other crucial subsystems
of the ECS to which they are assigned. This position is required to
maintain awareness of NERC Reliability standards including Critical
Infrastructure Protection Standards. This position is responsible
for compliance with all applicable laws, regulations, industry
standards, corporate policies, guidelines, and procedures,
including but not limited to, RUS, OSHA, NERC, FERC and ITS
requirements. Promotes an environment of security, compliance, and
continuous improvement to meet the Corporation's goals and
objectives. Job Duties: Engineer I & II: Responsible for assisting
Senior/Principal/Staff ECS Engineers in ensuring that all assigned
applications and systems are secured and well protected within ECS
guidelines. Responsible for ensuring their assigned applications
and systems afford the maximum protection of all ECS systems and
data. Assist with internal and external database administrators to
ensure compliance with ECS Security policies. Monitors on a daily
basis all assigned applications and systems for electronic
intrusion. Assist Senior/Principal/Staff ECS Engineers on
installation of all ECS vendor-related patches and ensures all
vendor-related security patches are installed in a timely manner.
Assist Senior/Principal/Staff ECS Engineers in performing
application and system support and/or problem resolution for any
and all types of problems that are software related, to the ECS
system for those applications or systems assigned and within the
guidelines of the ECS Department. Assist the ECS
Senior/Principal/Staff Engineers, System Support Team and vendors
in the installation of all application security patches,
application software upgrades/fixes. Participates in the review and
approval of all software changes, test plans, and software
promotion requests. Provides support to the software developers and
users, for all assigned applications and systems, to ensure that
all solutions meet the security, reliability, and performance
requirements of the ECS Department. Provides configuration and
system support for critically assigned ECS applications such as
Inter Control Center Protocol (ICCP), Automatic Generation Control
(AGC), Economic Dispatch (EDC), Alarms and Events logging,
Historical Archive Server, and Dispatcher Training Simulator.
Provides support in managing all assigned ECS servers and
workstations, ECS application installations, and all ECS
Application setup in accordance with established guidelines.
Ensures all assigned servers and workstations are functioning
optimally so as not to impede Operator performance or system
operations. Provides support to System Operators, application
users, and to other GSOC staff in the use of the assigned
applications. Assist in the backup of all data and all servers for
all assigned application and systems are in accordance with ECS
guidelines. Assist in the recovery of all assigned applications and
systems can be completed in a timely matter after an ECS system
event that requires a complete rebuild. Assist others ensuring that
the objectives of the backup and security processes are met for
assigned applications and systems. Assist in preparing
specifications and purchase requisitions. Senior Engineer: Perform
application and system restoration and/or problem resolution for
any and all types of problems, hardware and software related to the
EMS system for those applications or systems assigned and within
the guidelines of the ECS Department. This position is expected to
make recommendations pertaining to performance and restoration. In
concert with the ECS Principle/Staff Engineers will direct
associates, contractors, and vendors through problem resolution in
a manner that maximizes the availability of systems, applications,
and data to the system operators. Responsible for ensuring that all
assigned applications and systems are secured and well protected
within Vendor and Security Operations guidelines. Collaborates and
coordinates with Security Operations to make recommendations to the
Principal/Staff ECS Engineer(s) on the connection of all security
devices such as firewalls and all external connections to their
assigned applications and systems. Responsible for ensuring their
assigned applications and systems afford the maximum protection of
all ECS systems and data. Coordinates with internal and external
database administrators to ensure compliance with Security
Operations Security policies. Monitors on a daily basis all
assigned applications and systems for electronic intrusion.
Coordinates with the Principal/Staff ECS Engineer on installation
of all patches and ensures all appropriate patches are installed in
a timely manner. Ensures all internal and external groups and
agencies, especially NERC and FERC, are contacted if a cyber
security event occurs. Coordinates with the ECS Principal Engineer
and vendors in the installation of all security patches, software
upgrades, and hardware upgrades for the assigned applications and
systems. Participates in the review and approval of all software
changes, test plans, and software promotions requests. Provides
training to System Operators, application users, and to other
Family Of Companies (FOC) staff in the use of the assigned
applications, as needed. Conducts application training as requested
by ECS customers. Supports the ECS Principal/Staff Engineers in the
development and administration in tuning of all operational
application systems to meet performance and security objectives,
and to maximize the availability to the system operators.
Recommends system tools that will be used to monitor and enhance
system performance and security monitoring. Ensures that the backup
of all data and all servers for all assigned application and
systems is in accordance with ECS guidelines. Ensures the recovery
of all assigned applications and systems can be completed in a
timely manner after an EMS system event that requires a complete
rebuild/recovery. Directs others ensuring that the objectives of
the backup and security processes are meet for assigned
applications and systems. Recommends hardware and software to the
ECS Manager and/or ECS Principal/Staff Engineer(s) for all assigned
applications and systems. Prepares specifications and purchase
requisitions. Configures all vendor software. Required
Qualifications: Education : Bachelor's degree in Engineering,
Computer Science, or related field. Experience : Engineer I: Entry
level up to 2 years of experience in EMS/SCADA system
administration or related computer system support and development
environment is preferable. Experience in software development with
increasing degrees of responsibility for the continuous operation
of software developed. Experience in database administration.
Additional experience in Project Management, System Security,
Application and System Design, Programming, Testing, Deployment,
and Support is desirable. Engineer II: Three years of experience in
an on-call software and hardware support role for a Utility Energy
Management System is required. Experience in related computer
system support and development environment preferably. Also
Experience in software development with increasing degrees of
responsibility for the continuous operation of software developed.
Additional experience in Project Management, System Security,
Application and System Design, Programming, Testing, Deployment,
and Support is desirable. Senior Engineer: Eight years of
experience in an on-call software and hardware support role for a
Utility Energy Management System is required. Additional experience
in related computer system support and development environment
preferably. Individual should have four (4) years of experience in
software development with increasing degrees of responsibility for
the continuous operation of software developed. Additional
experience in Project Management, System Security, Application and
System Design, Programming, Testing, Deployment, and Support is
desirable. Four (4) years of experience in System Administration
and System Support including UNIX(Linux), Windows OS, and IP based
Network environments is desirable. Equivalent Experience : Engineer
I: Eight years of direct electric utility application development,
support and system administration with direct and significant
responsibilities related to industry specific applications and
operations. Should have at least two years of significant utility
related EMS project management experience and six years of Linux
and Windows Server/Workstation administration. Engineer II: Twelve
years of direct electric utility application development, support
and system administration with direct and significant
responsibilities related to industry specific applications and
operations. Should have at least four years of significant utility
related EMS project management experience and eight years of UNIX
and NT administration. Senior Engineer: Sixteen years of direct
electric utility application development, support and system
administration with direct and significant responsibilities related
to industry specific applications and operations. Should have at
least six years of significant utility related real-time EMS
experience and ten years of UNIX(Linux) and Windows OS
administration. Specialized Skills : Experience in \'C\'
programming is desirable. Also experience in two or more of the
following languages C++, VB, Linux, Unix shell programming, SQL, or
Java is desirable. Experience in the two of the following is
desirable: Object Oriented Design, Analysis, Software & Database
modeling tools, XML, Windows Server and Workstation operating
environment, Oracle administration or programming, Data
Communications protocols, UDP and/or TCP/IP computer network
communications. Experience in project management in application
development related projects and knowledge of MS Project is
desirable. Excellent organizational skills and customer/team
communications skills are needed to be successful. Unusual Hours:
Due to the critical nature and continuous operation of the Control
Center, this position will be subject to calls and occasionally may
be placed on call. This position is required to assist with the
resolution of problems whenever contacted. The on-call support
staff is responsible for correcting the problem, implementing a
work around, or devising a work around. Georgia System Operations
Corporation is an Equal Employment Opportunity Employer, including
veterans and disabled. We are a drug-free workplace. All applicants
are subject to substance abuse testing.
Keywords: , Johns Creek , Energy Control Systems Engineer (Level I - Senior), IT / Software / Systems , Tucker, Georgia
