Business Analyst

Location: Norcross
Posted on: June 23, 2025

Job Description:

Shift: M-F 8am-5PM Compensation: 60,000-80,000 Business Analyst JOB SUMMARY: About Capstone: Capstone is your partner-obsessed, data-driven, results-oriented transportation solutions provider. As the freight management division of Capstone Logistics, a billion-dollar supply chain entity spanning 550 facilities across North America and handling over 6 million shipments per year, we deliver an exceptional end-to-end client experience through deep supply chain expertise, innovative technology, and a national-reaching carrier network. From inbound logistics to last mile delivery, our integrated solutions serve a wide range of partners that require high-touch service. Additionally, we offer transportation bid management software for cost benchmarking, optimized mode selection, carrier sourcing, RFP hosting, and more. Capstone has been named a Top Freight Brokerage Firm based on net revenue by Transport Topics and recognized by Food Logistics as both a Top 3PL & Cold Storage Provider and a Top Software & Technology provider. Are you data driven, results oriented, and client obsessed? We're looking for sharp, ambitious, and enthusiastic candidates to join our team. We've built a high-energy, positive environment with opportunities to elevate our people through mentorship and talent development programs, upward mobility, and community involvement. JOB SUMMARY: As a Business Analyst in Capstone Logistics' IT Services organization you will be working in a very challenging and rewarding role performing Business Analysis duties. You will have the opportunity to work with teams of professionals implementing solutions to support multiple business service lines. These solutions are core to Capstone Logistics' business strategy and will leverage the latest technologies in analytics, cloud computing, engagement team collaboration and knowledge sharing. When performing Business Analyst duties, the BA is primarily responsible for the elicitation of technical and functional requirements, properly documenting these as user stories/features/epics, and supporting the prioritization of these items. Other expected functions of the role will require a BA to conduct variance analysis, reporting, and create flow diagrams/mockups. This is not an extensive list, but it focuses on the main needs for the candidate. The ideal candidate will be an effective collaborator who can lead requirement elicitation sessions successfully and properly manage a product backlog. This is a high-impact, highly visible role that requires a personable, creative, analytical, results-oriented, and organized leader. There will be some onsite presence required, and we will work with the candidate ahead of time to make the proper arrangements for onsite visits. Business Analyst Job Responsibilities: The BA is responsible for engaging with internal/external clients to properly define and document the stakeholder requirements The BA will work to create properly documented Epics/features/user stories for project requirements and gain stakeholder approval to begin development work The BA will schedule relevant project events and ceremonies, including refinement and grooming ceremonies The BA role is responsible for creating, maintaining, and grooming Epics/features/user stories with Acceptance Criteria The BA will work with teams that are geographically dispersed and comprised of all disciplines required to deliver IT solutions for our customers, including architects, application engineers, quality assurance & testers. Planning for, monitoring and managing change through formal change management processes and stakeholder/customer relationship management including reporting on variances to the approved baseline requirements and managing the approval or mitigation of these as appropriate Work with Developers and QA to provide additional information required for development and testing Communicating with project teams, management, customers and stakeholders Coaching and mentoring both customers, vendors and team members in delivery fundamentals and the benefits to successful requirements gathering and delivery Proactively identify risks and issues with scope creep items Demonstrate strong analytical and problem-solving skills ESSENTIAL FUNCTIONS / JOB REQUIREMENTS: Strong analytical and planning skills/experience with software development projects. Join critical onsite meetings that require in person presence These should be minimal and management to provide enough heads up to properly plan travel Experience with applying and general knowledge of various analysis and gathering approaches, methodologies and models. Business Analysis certification is preferred but not required (ECBA, CCBA, CBAP, CBATL) Experience in data gathering and facilitation techniques (i.e. meetings and JAD sessions). Experience with requirements management, use case and modeling tools. Strong management skills with software development projects. Leadership and management skills in leading technical personnel through the delivery of software development projects. Strong business and systems analysis skills, test planning and testing skills, troubleshooting skills and experience with numerous environments and architectures. Ability to apply common, object-oriented modeling techniques, including UML, use case, activity and sequence diagrams. Perform additional duties and functions as required Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution Work effectively with product owners to determine requirements and properly document these Capture functional specifications and system design specifications Confirms requirements are met Familiar with managing content on Azure DevOps Ability to be flexible in your overall commitment to speed-to-market while aligning yourself with effective project delivery Quickly understands the business issues and challenges Identifies client organization's strengths and weaknesses and suggests areas of improvement Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Business Studies/Administration/Management, Science & Technology, Commerce or equivalent in industry experience w LI-JJ1 CB Capstone Logistics, LLC is part of The Transportation and Logistics industry which has been designated a "Critical Infrastructure Segment". As a "critical infrastructure industry" worker in the Transportation and Logistics industry, associates are considered exempt from local restrictions such as curfews, shelter-in-place orders, and other mobility restrictions when reporting to, returning from, or performing his or her work functions.

Keywords: , Johns Creek , Business Analyst, IT / Software / Systems , Norcross, Georgia