Software Support Representative
Company: VirtualVocations
Location: Athens
Posted on: May 3, 2025
|
|
|
Job Description:
A company is looking for a Software Support Representative to
manage customer support issues in a fast-paced environment.
Key Responsibilities:
Provide technical and application support assistance for the
product
Reproduce reported problems and determine alternative solutions
Escalate product issues through the proper channels and follow
through to resolution
Required Qualifications:
Two years or more of helpdesk/software support experience
One year or more of travel industry experience
Established home office environment conducive to uninterrupted
focus
Familiarity with common web technologies and software
Proficient skillset using ticketing systems for software-related
issues
Keywords: VirtualVocations, Johns Creek , Software Support Representative, IT / Software / Systems , Athens, Georgia
|
Click
here to apply!
|
