Director, Pricing

Company: Forward Air Corp.
Location: Atlanta
Posted on: June 2, 2025

Job Description:

The Director, Pricing will provide analytical and pricing support for our business service offerings. The position involves utilizing customers' current shipping data and available market data in Forward Air Inc. analysis models to prepare customer-specific profit and loss forecasts, enabling appropriate pricing recommendations and decisions. The Director will lead and manage personnel on all initiatives related to the Routing Guide Cost Model and be responsible for impactful outcomes for the company.Core Responsibilities & Duties:

• Provide strategic alignment, leadership, and support in operations management and client communication, including successful business reviews relating to enterprise pricing initiatives.
• Create standardized processes to reduce loss-making customers and retain profitable ones based on the Routing Guide Cost Model.
• Enhance the cost information system to support better decision-making regularly.
• Implement and oversee data analytical cost base usage.
• Develop an understanding of customers' transportation needs and service requirements.
• Participate in cross-functional and cross-regional projects to improve pricing infrastructure enterprise-wide.
• Coordinate project plans and timelines with team members across the enterprise.
• Engineer end-to-end applications using process engineering techniques and software development paradigms (SDLC, BPM, waterfall, agile, etc.).
• Apply expertise in business, marketing, pricing, and revenue management analytics.
• Utilize quantitative and statistical approaches for revenue analytics and optimization.
• Support RFQs, RFPs, and RFIs promptly and effectively.
• Analyze market and industry trends for price effectiveness.
• Identify and analyze existing and potential business opportunities.
• Develop business proposals and bid packages.
• Perform ad hoc reporting and analysis on customer revenue, profit margins, and service.
• Create financial models and reports to support internal initiatives.
• Perform other duties as assigned.Qualifications:
  • Bachelor's degree in business, logistics, transportation, supply chain, or equivalent industry experience.
  • Minimum three years' experience in transportation.
  • Strong relationships with air freight, ocean carriers, airlines, and freight forwarders.
  • Knowledge of FMC rules and regulations.
  • Experience with tariffs, rates, accessorial pricing, class, and commodities.
  • Experience reviewing and negotiating transportation contracts.
  • Expertise in MS Excel; MS Access experience preferred.
  • Ability to work cross-functionally and collaborate with stakeholders in operations, IT, HR, and finance.
  • Minimal travel required (less than 10%).Skills:
    • Positive attitude and strong work ethic.
    • Ability to thrive in a fast-paced environment.
    • Excellent communication, analytical, and problem-solving skills.
    • Effective communication across all levels of operations.
    • Strong team player.Forward Air is an Equal Opportunity employer.About UsSince 1990, Forward Air has been a leading provider of ground transportation and logistics services to the North American air freight and expedited LTL market. We offer surface shipping on a time-definite basis, providing a cost-effective, reliable alternative to air transportation. We work with companies of all sizes to develop advantages and build products tailored to your needs. Our services include linehaul, final-mile coverage, and airline logistics, with ongoing expansion to meet customer needs. Our network includes over 90 facilities at major U.S. and Canadian airports, 12 regional sort centers, and over 300 secondary airports, forming one of the industry's most comprehensive linehaul networks.
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Keywords: Forward Air Corp., Johns Creek , Director, Pricing, Executive , Atlanta, Georgia