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Maintenance Director (Brookhaven, GA)

Company: Orchard Senior Living
Location: Atlanta
Posted on: May 18, 2025

Job Description:

POSITION: Maintenance DirectorTITLE OF IMMEDIATE SUPERVISOR: Executive DirectorDEPARTMENT: MaintenanceSTATUS: Exempt/SalarySUMMARYThe Maintenance Director is responsible for the total maintenance and repair of the building and grounds. General management, coordination and supervision includes plumbing, masonry, carpentry, painting, electrical, refrigeration, automobile maintenance, air conditioning, flooring and landscaping. The Maintenance Director ensures that policies and procedures related to facility maintenance, housekeeping, waste management, storage, emergency preparedness and fire safety are implemented and maintained consistently.
QUALIFICATIONS AND EDUCATION REQUIREMENTSMust be 21 years of age or olderHigh school diploma or GEDTwo (2) years of experience in maintenance, preferably in long term care, hospital, home health, or other healthcare facilityHolds a license in air conditioning, heating, or two of the technical trades with related courses in electrical and plumbing preferredSupervisory experience including hiring staff, coaching, performance management, daily operations supervision, discipline and counseling.Must successfully clear a background check, TB skin test or x-ray, and health screeningCurrent CPR certificationMust have a valid driver's licenseCurrent certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire CommissionerPRINCIPLE DUTIES AND RESPONSIBILITIESMaintains cleanliness and tour-readiness of all common areas to include touch-up painting, carpet cleaning and light bulb maintenance and overall housekeepingMaintains cleanliness of all exterior areas, to include blowing parking areas and walkways free of debris, clearing random trash, organization of space, etc. (daily)Oversees trash pick-up (maintain clean/sanitary main trash disposal areas) (daily)Oversees landscape contractor (communication and coordination surrounding all plants and irrigation needs; walkthroughs with landscape maintenance crew (weekly)Walks property with Executive Director on weekly basis to discuss tour readinessPerforms all apartment turnover to a high standard and within the (48-hr) timeframe establishedActively participates in the Move-In Process for all new residents ensuring a successful and stress- free transition into the communityEnsures an effective maintenance request system is in place with dated documentationCompletes all routine repairs within 48 hours of request, providing personal feedback to requesting party regarding status/completionMaintains relationships and supervises work with contracted vendors fire system, plumber, electrician, elevator, HVAC and others where neededAcquires knowledge/understanding of all governmental regulations and ensures complianceConducts fire (monthly) and disaster drills (bi-annual) and maintains drill recordsParticipates in applicable annual inspectionsKeeps fire extinguishers updated (monthly)Ensures emergency alert systems are working properly, utilizing Inspection Log (weekly)Ensures emergency generator (if applicable) is tested regularly and in good working order (monthly)Ensures the proper inventory and storage of disaster plan suppliesMaintains records and keeps MSDS book up to date on all productsTrains all employees on safety program, fire drills, and evacuation procedures, including the disaster plan and plan of action for evacuation in an emergency (new hires and refresher in-services)Maintains availability through a pager or cell phone- Reports to the community in the event of any emergencyFollows the posted schedule of preventative maintenance tasks with appropriate documentation (Preventative Maintenance and Safety Inspection Log monthly)Maintains all contracts for maintenance/inspections of elevators, boilers, emergency alert system, kitchen safety equipment, fire extinguishers, etc.Orders maintenance supplies and monitor supply inventory ensuring monthly budgetary compliance (monthly)Orders housekeeping supplies and monitor supply inventory (monthly)Orders laundry supplies and monitor supply inventory (monthly)Maintains the upkeep and cleanliness of the community vanSupervises aquarium and/or water features maintenance (if applicable)Maintains all facility tools in good working order and keep all maintenance work and storage areas locked, neat and orderlyFollows monthly budget in all areas of responsibility and ensures compliance, utilizing spend-down sheetsParticipates in weekly and monthly meetings, as per community calendarOversees and supervises Housekeeping Department and staffOversees and supervises Maintenance Coordinator/Assistant (if applicable)Oversees and supervises Laundry Department and staff (if applicable)
COMPETENCIES:Works with integrity; Upholds organizational valuesAbility to handle multiple prioritiesPossess written and verbal skills for effective communicationCompetent in organizational & time management skillsDemonstrates good judgment, problem solving and decision-making skillsAbility to work independently without direct supervision by following Orchard Senior Living's procedures and guidelinesProficiency in computer skills, Microsoft Office & the ability to learn new applicationsMakes individual contributions to the success of the business and be a key member of an experienced team
ORCHARD EXPECTATIONS:Adheres to all Orchard policies and proceduresMaintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rulesDisplays a positive and professional image and attitude in all relationships with residents, families, peers and in the community - Outlined in detail in the employee handbook.Maintains positive communication and team collaborationServes as an ambassador for Orchard at all timesDemonstrates ongoing responsibility for self-educationMaintains resident and personal safety regarding occupational health and safetyAttends regularly scheduled department meetingsResponsible for maintaining all continuing education and training requirements for positionAttends and participates in onsite training and continuing education as requiredParticipates in safety program, as requested.Cooperates to investigate employee injuriesPromotes and support safety awareness and implement safety operationsEncourages staff to make suggestions on safety practicesParticipates in regularly scheduled meetings with, Executive Director, department directors and associatesParticipates in orientation of new employeesParticipates in volunteer orientations, training and education as requestedMaintains appropriate communication with the Executive DirectorRemains updated and communicates state regulation changes to all associatesEnsures compliance with all state and federal regulations (i.e. OSHA)Participates in the risk management programsDemonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solvingMust always be accessible either by phone or email. Email to be checked regularlyAssists as requested by the Executive Director in a dining room during resident meal times to ensure residents have a positive experienceMust always be accessible either by phone or email - Voice messages and emails are responded to within 24 hoursParticipates in the Manager on Duty (MOD) call rotationAbility to work evenings, weekends and flexible hours when necessary to meet the needs of our residentsFollows Business Casual Dress Code policies as outlined in the employee handbook for community and department specific standardsOnly when necessary, uses cell phone solely for conducting Orchard business in common areas of the community; otherwise follows Orchard Phone Policy.Perform other related duties as assigned.
ORCHARD STANDARDSAll employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision.
Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-ControlThese are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices.F-A-M-I-L-YFirst ImpressionsAll are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share.
Accountability and IntegrityWe value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused.
Meaningful MomentsWhen it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible.
Information and CommunicationWe believe knowledge is power and communication is the lifeline to effective collaboration.
Learning and LeadingCuriosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence.
Yes "we can" AttitudeWith a can-do character we are committed to creative solution focused problem solving.
ADA Requirements (essential functions)Physical RequirementsLiftingMore than 50 lbs, routinelyMore than 70 lbs, occasionallyTransfer150 lb. or greater resident weightSitting1 - 3 hours/dayStanding4 - 5 hour/dayWalking4 - 5 hours/dayBend, stoop, squat, and/or twistRepeatedly throughout dayClimbing stairsRepeatedly throughout dayReaching3 4 hours/day arms shoulder levelUse of telephone1 - 3 hours/dayWorking under pressure3 4 hours/dayWorking rapidly for long periods2 - 3 hours/dayUse of keyboard/computer, printer, fax, copier1 - 3 hours/dayPosition requires close work; finger dexterity; adequate hearing and vision (with or without correction).May occasionally work longer than 8 hours/day.Cognitive or Mental RequirementsThe following cognitive or mental requirements are necessary on a daily basis:

  • Critical thinking
  • Reading
  • Writing
  • Mathematics
  • Drawing conclusions from written or computer-generated materials
  • Analyzing data or report information
  • Creating methodologies for accomplishing a goal
  • Conducting research
  • Implementing recommendations by coordinating persons and/or other resources
  • Developing plans, procedures, goals, strategies, or processes
  • Clear verbal articulation of the English languageWorking Environment
    • Indoors
    • Possible exposure to communicable diseases
    • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves
    • Exposure to medical equipment with the risk of lacerations or puncturesThis job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. This document is subject to change at any time.
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Keywords: Orchard Senior Living, Johns Creek , Maintenance Director (Brookhaven, GA), Executive , Atlanta, Georgia

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