Shift Manager
Company: Taco Bell
Location: Tate
Posted on: April 24, 2024
Job Description:
Learn More About the MRCO Family at MRCO.NET with benefits that
include Competitive Pay, Optional Daily Pay, Flexible Scheduling,
Paid Vacation Time (All Positions), Free Meal During Shift, Holiday
Bonus*, and Career Path Opportunities!
" You are applying for work with a franchisee of Taco Bell, not
Taco Bell Corp. or any of its affiliates. If hired, the franchisee
will be your only employer. Franchisees are independent business
owners who set their own wage and benefit programs that can vary
among franchisees."
Role:
Support the RGM by running great shifts in a self-sufficient
manner. Take ownership and responsibility to solve problems; seek
help from others when appropriate; and be willing to provide help
and guidance to others.
Responsibilities and Accountabilities:
Ensuring Consistent Customer Satisfaction
- Execute the MIC (Manager-In-Charge) Success Routine and ensure
responsibilities under People, Customers and Service are
completed.
- Ensure that all Team Members complete their Shift Excellence
tasks for their assigned position(s).
- Ensure that all employees present a neat clean appearance and
wear company uniform.
- Personally demonstrate the Customer needs are the highest
priority.
- Ensure food safety, quality and accuracy of orders.
- Resolve customer complaints quickly while maintaining positive
customer relations.
- Greets customers with a smile, is polite and pleasant when
speaking with customers.
- Works with urgency.
- Works with management and fellow employees.
- Cooperation with peers - work with fellow employees as part of
a team, helps others when they need a hand. Developing People
- Provide regular feedback to the RGM on the performance of Team
Members.
- Provide ongoing constructive and complimentary feedback to Team
Members.
- Actively participates in the training of Team Members.
- Handle conflicts constructively and works with RGM to achieve
resolution. Act Like an Owner
- Assist Profit and Loss management by following cash
control/security procedures, maintaining inventory and managing
labor.
- Oversee proper product preparation, rotation, portioning,
cooking and holding times.
- Assist RGM with facility maintenance and ensure health and
safety standards are followed at all times.
- Perform other duties as required by manager. Job Requirements
and Essential Functions:
- Strong preference for internal promote form Hourly Champion
position.
- Must be at least 18 years old.
- Must have reliable transportation.
- Able to do basic business math.
- Able to stock shelves and coolers.
- Able to oversee and manage subordinate employees and provide
direction.
- Able to sweep and mop floors, dust shelves and lift and carry
out trash containers and place in an outside bin.
- Able to clean the parking lot and grounds surrounding the
restaurant.
- Able to tolerate standing, walking, lifting up to 50 lbs. and
stooping during 90% of shift time.
- Demonstrates a positive and enthusiastic attitude with
co-workers.
- Must pass background check criteria. Attendance
- Understands posted work schedule and reports to work as
scheduled, on time, in uniform and ready to begin tasks. Provides
appropriate notice when unable to be at work.
- Understands and uses approved time keeping system, including
accurately recording all hours worked. Initiative and Energy
- Takes action without being told, goes beyond what is simply
required and maintains a high activity level. This list of job
duties and responsibilities is not all inclusive. Employees
typically average 30+ hours a week, but hours may vary depending on
the operational needs of the business. The company and/or
restaurant management may change or add to these job duties and
responsibilities at any time with or without prior notice.
EEO
- ?MRCO is an equal opportunity employer and prohibits
discrimination and harassment of any kind. MRCO is committed to the
principal of equal employment opportunity for all employees with a
work environment free of discrimination and harassment. All
employment decisions at MRCO are based on business needs, job
requirements, and individual qualifications without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state, or local laws. MRCO will not tolerate
discrimination or harassment based on any of these characteristics.
MRCO encourages applicants of all ages (16 or older). Benefits
- Competitive pay
- Early Pay with the Rain App
- Flexible schedule
- Paid vacation time
- Free meal during shift
- Bonus Program
- Career Path Opportunities
- 401k** and Health Insurance(includes Dental & Vision)** Hiring
Wage Range
- $13.00 to $17.00 per hour
Keywords: Taco Bell, Johns Creek , Shift Manager, Executive , Tate, Georgia
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